Innovative leadership: the compass to steer the company beyond change

In an era shaped by generative AI, the green transition, and geopolitical turbulence, leadership must turn uncertainty and complexity into opportunity—making innovation in products, processes, and business models vital. Innovative leaders anticipate trends, build scenarios, and complement strategy with a “test-and-learn” experimentation roadmap, backed by the right incentives and clear risk governance. Empowerment is equally crucial: more distributed decision-making, cross-functional teams, and a “platform” style of leadership that cuts bureaucracy and measures impact. For Ticino-based SMEs, the approach should be pragmatic: focus on a few high-value initiatives, run rapid tests (within 90 days) with clear metrics, delegate progressively, and review results quarterly to scale what works and stop what doesn’t.

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